Shipping Policy

Shipping Policy

Standard Item Processing Times

All standard items are processed within 4 days and sent to the warehouse for shipping. To speed up your order process, we offer priority processing, ensuring your product is shipped within 48 hours or 2 business days.

Processing times for personalized items

Processing times for custom orders vary depending on the level of detail required for the product. Please check each product page to identify corresponding processing and production times.

Shipping times

We offer free worldwide shipping on orders over 30; otherwise, the standard shipping rate is 4.99.

Standard delivery times are as follows:

United Kingdom: 4 to 7 working days*

Europe: 1-2 weeks* United States: 1-2 weeks*

Middle East: 3 weeks* Central Asia: 3 weeks*

Australia and New Zealand: 2 to 4 weeks*

South America: 2-5 weeks* *

Estimated delivery times are “estimates” based on recent deliveries and should not be considered a guaranteed delivery time. We do our best to ensure the shipping process goes as smoothly as possible, but in the event of late delivery we do not issue refunds. We do not currently offer an express shipping option due to the costs involved. Shipping Restrictions Italy and Canada are currently the only countries restricting the shipping of inbound packages. Anywhere else in the world, you will have no problem receiving our products. Shipping Taxes As we ship with a premium shipping method, all taxes are included and you will not have to pay them upon receipt of your goods. Payment methods accepted We are proud to be verified through Verisign and the Norton Security Gateway. As we partner with Stripe, we accept all major credit cards, including Visa, Mastercard, and Amex. We also offer payment and express checkout options including Paypal, ClearPay and Apple Pay.